During a boiler service, we will carry out a series of checks to ensure that your boiler and central heating are running safely and efficiently. We will check for water leaks, as well as any damage and wear and tear. We'll also carry out several safety inspections to make sure that your boiler is using the right amount of gas and not letting off carbon monoxide or other harmful gasses.

We will get in touch before your annual service is due so that you can book a time slot for our engineer to carry out the service. If at any point you'd like to book in a service, please just get in touch.

A Service Plan provides you with assistance should your boiler break down and affect your home's heating and hot water supply. It also helps you to spread the cost of your annual boiler service. You can have full peace of mind knowing we're just a call away when you need us.

In the event of a breakdown, our Boiler Service and Cover Plans cover heating system components based on your plan. We will still need to charge you for our labour to carry out the repair but this will be discounted based on your plan.

The components of the heating system covered within each plan are as follows:

These components are included in our Bronze Plan:

• Boiler and all internals (except main heat exchanger)

These components are included in our Silver Plan:

• Boiler and all internals (except main heat exchanger)
• Circulation pump
• Heating pipework
• Pressure controls
• All gas supply pipes

These components are included in our Gold Plan:

• Boiler and all internals (except main heat exchanger)
• Circulation pump
• Thermostatic radiator valves
• Timer/thermostat
• Pressure controls
• Heating pipework
• All gas supply pipes