Reviews
Customer Reviews
See what our customers say about G.Capper Plumbing and Heating
5.0
out of 5.0
Based on 73 verified reviews
All Reviews
“Gareth delivers a great speedy and comprehensive service. Last years gas fire and boiler service was done in an hour, but this year Gareth came to do it and it was much more thorough and highlighted issues that were there the year before. …”
— Kate Hemens
Google2026-07-22“We have used Gareth now a few times for boiler repair, servicing and fitting a new gas hob. He came to look at our old boiler a few weeks ago because it was leaking. It could have been repaired but because of it's age, the cost of the …”
— Michela Rennison
Google2026-07-22“Gareth was great. He understood the urgency when my boiler wasn't working with kids etc and having no heating or hot water right before a weekend. He arrived quickly and was very knowledgeable about the boiler I had fitted. Not only did he …”
— Pete Dury
Google2026-07-22“I've used Gareth for many years now, always reliable and gets the job done. Would defo recommend and wouldn't use anyone else.”
— Jo Chance
Google2026-07-22“I'm really happy we have been introduced to Gareth Plumbing & Heating through word of mouth. He has been our regular heating maintenance engineer and emergency call-out, which has been vital and necessary. His service, skill and customer …”
— Tin Chi
Google2026-07-22“Gareth has done my boiler service/gas safety for the last 2 years and I couldn’t ask for more. Fast and friendly and even sends a yearly reminder that the service is due! 10/10 would recommend.”
— Carlo Dedrigal
Google2026-07-22“Gareth was recommended to me by a family member. All I can say is thank goodness I acted on the recommendation because Gareth was amazing. We had a boiler issue in the middle of a very cold spell and Gareth responded exceptionally quickly. …”
— Steph Ironside
Google2026-07-22“I would highly recommend Gareth, I have used him for many years for all my boiler services and having just moved house he was invited to install a new combi boiler for me. He is thorough, a perfectionist and explains everything clearly. There was minimal disruption and he cleaned up after the job was finished.”
— Julie Hankins
Google2026-07-22“If you want to see your boiler taken apart, cleaned, serviced and all the checks made for safety- Gareth is your man. Compared to previous engineers we have never had such a thorough job done for a fair price where you feel confident with the work done. Very professional and gets in touch with you promptly when you make the enquiry.”
— Stuart Gibbs
Google2026-07-22“Gareth is brilliant, he fit me in really quickly, knew exactly how to fix the issue and did it quickly efficiently and was happy to do so. Would definitely recommend and will always use Gareth if I can going forward.”
— Naya Hemens
Google2026-07-22“Gareth and Simon did a fantastic job for us. They turned up when they said, and did what they said they would which was to provide us with a fantastic brand new central heating system. No mess, no fuss and exceptional attention to detail. …”
— Cris Marriott
Google2026-07-22“Always responds quickly to calls for help! Friendly, efficient service, very reliable.
Would definitely recommend Gareth Capper to anyone looking for a professional plumber and central heating engineer.”
— Ron Dowell
Google2026-07-22“Great service and great price. Gareth has now done a few jobs for us. All of them have been completed to the highest of standards and our complete satisfaction. I would highly recommend Gareth to anyone. 👍👍👍👍👍 …”
— Andy Rodgers
Google2026-07-22“Gareth installed my boiler and services it annually. He is polite, friendly and professional, I wouldn’t use anyone else. Thoroughly recommend”
— Alys Powell
Google2026-07-22“G Capper plumbing & heating. We receive brilliant service from them, we have been using them for about 5 years now, they did the our boiler, they service it too. If i have any plumbing issues, I know I can phone them and they will help. 👍 …”
— Katie Pike
Google2026-07-22“Called g capper plumbing and heating because the boiler in the property I rent out had started to leak quite badly .
Gareth was absolutely brilliant he arrived punctually quickly diagnosed the …”
— Lesley Regan
Google2026-07-22“Gareth did a fantastic job fitting our new boiler and explained how it all worked. Very tidy job.”
— adrian keene
Google2026-07-22“My boiler had a leak so I was urgently trying to get hold of an engineer. I contacted Gareth and within a few hours he was up in the loft having a look at the boiler. Half an hour later the problem was fixed. Would highly recommend.”
— Hannah Bennion
Google2026-07-22“Gareth is my "go to guy" for anything in the house involving water, i.e. plumbing or heating. He, very successfully, has done me a bathroom and a couple of showers. Most recently a simpler resolution of an old style tap with a …”
— Percy Hunt
Google2026-07-22“I found them through facebook group recommendations, but my experience was very disappointing. After having a gas pipe capped, a gas leak developed. When I contacted him, he refused to come back out and told me to call emergency gas …”
— Faz T
Google2026-07-22“Removed one radiator and changed another. Arrived on time; clean tidy and efficient job and left everything working properly. Completed price as estimate. Would use Mr Capper again”
— Jane Corke
Google2026-07-22“Gareth was incredibly knowledgeable and explained the reasoning behind why the boiler wasn't working and not just repairing. Highly recommend.”
— Shane Trigg
Google2026-07-22“Excellent work, very reliable, gave good advice, explained thoroughly , helpful, patient, friendly .
Very pleased with results. …”
— Sylvia Curtis
Google2026-07-22“excellent service, punctual, super communications, great price. Strong recommend. …”
— david cullum
Google2026-07-22“Thank you to Gareth for servicing our boiler and fixing a leak. Very polite and trustworthy”
— V Mountjoy
Google2026-07-22“Excellent workmanship. Clean and tidy. Very reliable. Highly recommend. Will be using Gareth for future work.”
— Emma Mayo
Google2026-07-22“Gareth Capper was polite, friendly and efficient. He explained what he was doing, and answered questions knowledgeably”
— Ros Preuss
Google2026-07-22“Can’t thank Gareth enough, came on the same day to repair my daughters Combi boiler allowing her to move in. Highly recommend.”
— Brian Phelps
Google2026-07-22“Great service, prompt, reliable and talked me through the work to ensure I knew what was going on. Definitely recommend 👍🏼 …”
— Will Kenney
Google2026-07-22“Great service, explained everything really well, will use again and will recommend to others as well.”
— Madeleine Romer
Google2026-07-22“Have been using Gareth for a long time always carry’s out a high standard of work A***”
— Scott Bubb
Google2026-07-22“All work carried out on time and to a high standard. Would definitely recommend to others”
— Joy Walters
Google2026-07-22“Managed to get to us at very short notice , and was very reasonably priced and very helpful”
— Francesca Pierce
Google2026-07-22“Mr Capper has resolved plumbing problems twice, both tes giving excellent service. Highly recommended”
— Stephen Finney
Google2026-07-22“Unreliable and discourteous - failed to turn up twice for boiler service, without an apology or reason the second time.”
— LC C
Google2026-07-22“A excellent trade's person who's work is of the highest standard.”
— John Peacock
Google2026-07-22“Reliable and on time would definitely use again”
— Paul Hayward
Google2026-07-22“Fantastic service from G Capper Plumbing & Heating. Prompt, professional, and a pleasure to deal with from the first call to the completed job. The work was carried out to an excellent standard, everything was explained clearly, and the …”
— Kathrine
Google2026-07-22“Recently used Gareth for a full bathroom renovation after getting quotes and drawings from other major suppliers who just couldn’t give us what we wanted with the space we had. …”
— Michael Owen
Google2026-07-22“Great communication, booked in fast very polite even explained everything to me”
— Heidi Day
Google2026-07-22“Gareth completed an excellent job with our bathroom refurbishment. Also provides an excellent service each year servicing our boiler (that he also fitted).”
— Jason Ponting
Google2026-07-22“Fantastic professional and reliable service from a very knowledgeable tradesman who completes all jobs to a very high standard”
— JORDAN LITTLE
Google2026-07-22“Excellent service,highly recommended.Very reliable and knowledgeable.”
— Alina M
Checkatrade2025-11-25“Gareth managed to squeeze us in on a busy day and managed to rectify our boiler issue quickly and was very professional and polite throughout. Was quick to offer advice regarding our boiler and will be booking in a service with him in the new year.
True professional and all round great person. Will definitely be using him in the future.”
— Nathan B
Checkatrade2025-11-10“Very Professional and Helpful. Definitely 💯 recommend G. Capper to anyone. Clear Instructions thru out the job done and Great Communication before hand.
Great Service indeed and will be doing business with them for the future”
Checkatrade2025-10-28“Gav was a very good communicator and clearly a man who knows his stuff. Very thorough and diligent. Any issues and I’ll go to him again without hesitating.”
— Hugh M
Checkatrade2025-10-13“Gareth replaced my boiler and did an excellent job.
He gave me good advice about the best boiler for my house. The installation included a new Hive thermostat, magnetic filter, carbon monoxide detector and other safety equipment to protect the boiler.
Gareth advised me on how to get the best out of the new system. He took away all the rubbish and left our house as if he had not been there.
I now have a brand new boiler with a 12 (twelve!) year parts and labour warranty.
If you need a new boiler I highly recommend Gareth Capper Plumbing and Heating.”
Checkatrade2025-09-22“Gareth fixed a leaking mixer tap. Resourced and fitted the necessary cartridges based on tap photo. Good communication and a good job from a very reliable plumber.”
Checkatrade2025-09-03“Commercial repair required and service of an oil fired heater. MW arrived at the time stated with all the relevant insurance docs etc and minimal disruption to the business. Left the area clean and tidy. Would definitely recommend for commercial and home repairs. 5/5”
— Lisa Brannan
2020-09-14
“Gareth made two visits. First one to disconnect old gas cooker and to make it safe. Second visit was arranged just before kitchen installation was completed and included new gas hob connection with am...”
Expert Trades2018-08-08
“Professional workmanship though!
Gareth made two visits. First one to disconnect old gas cooker and to make it safe. Second visit was arranged just before kitchen installation was completed and included new gas hob connection with amending pipework and safe check of entire installation. Gareth is using professional tools to check gas pressure for example and by the way he s doing his job, you can say he knows his profession through. As a professional bathroom and kitchen team we have used quite a few fitters to work along us but we will be more than happy if Gareth will stay with us for longer. Every visit took him roughly 30 minutes what my team likes a lot as he is never in a way and doesn t block fitters to do their job. Definitely will recommend for anybody.”
2018-08-08
“Gareth and co do a very good job. Nothing is too much trouble for them.We find them very helpful.”
Expert Trades2018-07-13
“good job done very neatly. Very pleased
Gareth and co do a very good job. Nothing is too much trouble for them.We find them very helpful.”
2018-07-13
“Plumbing company arrived when required and carried out the work requested in a consist”
Expert Trades2018-05-29
“Job well done and executed as required
Plumbing company arrived when required and carried out the work requested in a consistent manner. The men were courteous and cleaned up after themselves. Also they spotted a leaking heating pipe in a loft space which was repaired. Had this not been fixed there would have been water damage to the kitchen ceiling.”
2018-05-29
“Gareth is very helpful at the planning stage with useful suggestions. Gives a clear and detailed quote and does the job within the time stated. No hesitation in recommending him.”
Expert Trades2018-04-18
“An excellent job - very capably planned and very satisfactorily delivered
Gareth is very helpful at the planning stage with useful suggestions. Gives a clear and detailed quote and does the job within the time stated. No hesitation in recommending him.”
2018-04-18
“Excelent”
Expert Trades2018-03-28
“Completed the job in one day apart from lagging of pipes. Explained carefully things we may need to know e.g. timer operation and hot water temp. setting. Friendly and tidy service would recommend.”
Expert Trades2018-03-13
“Communication and arrangements with the customer were well handled. Engineers diagnosed and resolved the problem quickly and efficiently.”
Expert Trades2018-01-11
“Gareth installed our boiler and has serviced it each year”
Expert Trades2018-01-07
“Work completed in my absence, but, importantly, it was completed as promised and I was not let down (as I have been by previous tradesmen)”
Expert Trades2017-11-25
“The job was done very well. It looks good and was very neat.”
Expert Trades2017-11-24
“Excellent service, a proper tradesman and first glass engineer. Knows his craft inside and out, he goes far and beyond what previous annual service engineers did. He s first glass and holds an LPG ser...”
Expert Trades2017-11-12
“He worked fast, was friendly and was able to arrange the repair around our busy schedule.”
Expert Trades2017-11-04
“Very pleasant individuals who could be left to get on with the task given. Appeared to work efficiently. Would be happy to re employ.”
Expert Trades2017-11-02
“Gareth came out to replace an immersion heater element for me which had gone and also fixed a leaky connecting pipe on the heater, which he had noticed leaking. Friendly professional attitude, did a g...”
Expert Trades2017-10-23
“Gareth completed a good job, in a short time frame, so that our heating could be restored.”
Expert Trades2017-10-11
“really helpful & completed job on time...would def. use them again ..recommended- David - Cheltenham”
Expert Trades2017-09-12
“Diagnosed problem with power shower. Ordered and fitted new pump and also improved flow of separate gravity shower.”
Expert Trades2017-06-04
“This was a very small job that we should have been able to do ourselves but because the valves were very tight we could not do so. It is often difficult to find someone happy to undertake this type of work but Mr Capper and his colleague arrived when expected and eventually managed to replace the valves. Definitely someone we would call again for small or larger jobs.”
Expert Trades2017-04-19
“Gareth is reliable and particular.”
Expert Trades2017-02-25
“A high standard of service and a good experience all round”
Expert Trades2017-01-17
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